Sometimes you'll hear me uttering those two words and wonder "She must have been a telemarketer in a previous life". No, not at all.
This phrase goes back to my Nationwide Insurance days when, bored with my job, Kelli, Brooke, Rachel and a few others would call each other and just put the other on hold. Literally - the phone would ring and we'd say "hold please" and make the other person listen to hold music. The thing is you never knew when that person was actually coming back on the phone or if they were just going to keep you on hold forever. This could happen once a day, or a hundred times a day. But there was always hold music. Oh.. the wonderfully soft melodic hold music.